Acn365 Privacy Policy —
Your Information Is Completely Safe With Us

1 Introduction & Scope

Welcome to acn365. This Privacy Policy explains what information is collected about you when you use the acn365 platform, how that information is used, and how it is kept secure.

By using the acn365.win website or mobile app, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using the platform.

Acn365 has drafted this Privacy Policy with Bangladesh users in mind. Our goal is to give every member full control over their data and ensure complete transparency. We believe privacy is a fundamental right, and acn365 is committed to upholding it.

2 What Information We Collect

Acn365 only collects information that is necessary to provide our services. We never ask for unnecessary or excessive personal data. A full breakdown of what we collect is provided below:

Acn365 does not collect any personal information beyond what is listed above. For third-party logins (such as Google or Facebook), only relevant public profile data is used.

3 How Your Information Is Used

Acn365 uses the data it collects strictly for defined purposes. Handling every user's data with respect and responsibility is a core part of how we operate.

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and provide support.
• Security: To prevent fraud, hacking, and other illegal activities.
• Service Improvement: To improve platform performance and enhance the user experience.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Promotional Communications: To send you offers and updates only with your consent.

Acn365 never shares your personal information with third parties for advertising purposes. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time.

4 Data Sharing & Disclosure

Acn365 never sells or rents your personal information to third parties. That said, your data may be shared in the following limited circumstances:

• Payment Processors: Solely to process transactions with mobile banking partners such as Mobile Banking, Nagad, and Rocket.
• Technology Service Providers: Providers of cloud hosting, cybersecurity, and analytics services who work on behalf of acn365 and are bound by strict confidentiality agreements.
• Legal Authorities: Information may be disclosed in response to a court order, government investigation, or other legal obligation.
• Fraud Prevention: Providing relevant authorities with information in connection with money laundering or serious crime investigations.

5 Data Retention & Expiry

Acn365 retains your personal information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active account data: retained for the full duration the account remains open.
• Financial transaction records: minimum 5 years from the date of the last transaction (as required by law).
• KYC documents: minimum 3 years after account closure.
• Customer support contact history: up to 2 years.
• Cookies and technical logs: typically 30 days to 1 year.

After the defined retention period, data is fully and securely deleted or anonymized so that you can no longer be identified in any way.

6 Cookie Policy

Acn365 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: These are necessary to maintain your login session and ensure security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: To understand which sections of the site are most used. This data is fully anonymized.
• Functionality Cookies: To remember your preferences, such as language settings or theme.
• Analytics Cookies: To analyze platform usage and improve our services.

You can disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some platform features.

7 Your Rights & Controls

Acn365 believes every user should have full control over their own data. To that end, we guarantee the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be updated or corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the use of your data for certain purposes.
• Data Portability: You may request a copy of your data in a readable, portable format.
• Right to Object: You may object to marketing communications or profiling.

To exercise any of these rights, email us at [email protected] or contact our customer support. We generally respond within 30 business days.

8 Children's Privacy

Acn365 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

If a parent or guardian believes their child under 18 has accidentally registered on acn365, please contact our customer support immediately. We will promptly delete that account and all associated data.

9 Security Measures

Acn365 uses industry-leading security technology to keep your data safe. Our security team monitors the platform 24/7.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing and can never be viewed in plain text.
• Two-factor authentication (2FA) is available to all members.
• Suspicious logins or activities are automatically detected and blocked.
• Regular third-party security audits and penetration testing are conducted.
• In the event of a data breach, affected members will be notified within 72 hours.

Please note that no company can guarantee absolute security over the internet. It is your responsibility to keep your password safe and not share it with anyone.

10 Policy Changes & Contact

Acn365 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via email or platform notification.

Continued use of the platform after a policy update will be considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns about our Privacy Policy, please get in touch: